---
title: Alerts
description: "#### Creating a Communication Channel Alerts are delivered through **communication channels**. The platform supports the following communication channel types: - **Slack** - **Email** To create a communication channel: 1. Navigate to the **Account** page. 2. In the sidebar, select **Alerts**.…"
url: "https://www.flumotion.com/docs/multiCDN/alerts/"
updated: "2026-09-09"
category: Guides / Account Settings
---

# Alerts

#### Creating a Communication Channel

Alerts are delivered through **communication channels**.

The platform supports the following communication channel types:

- **Slack**
- **Email**

To create a communication channel:

1. Navigate to the **Account** page.
2. In the sidebar, select **Alerts**.
3. Click the **Add Channel** button.
4. Complete the new channel form:

- **Name** – Enter a name for the channel.
- **Type** – Select the channel type. Provide the required information according to the selected channel type:
  - **Slack**
    - Provide the Webhook URL as described [below](https://www.flumotion.com/docs/multiCDN/alerts/).
- **Email**
- Provide a list of email addresses.
- Alternatively, select **Send alerts to all Admins** to notify all administrators. New administrators will automatically be included.

5. Click **Save**.

Once created, the new channel will appear in the list of communication channels.

**Note:** It is recommended to test new communication channels to ensure they are configured correctly. Select an alert that uses the channel, or create a new alert, and send a test alert.

##### Integrating with Slack

To create a Slack integration, follow the instructions provided in the [Slack documentation](https://api.slack.com/messaging/webhooks) to create a Slack app with an incoming webhook.

Once created, use the **Webhook URL** when configuring the communication channel.

##### Integration with PagerDuty

To create a PagerDuty integration, follow the instructions provided in the [PagerDuty documentation](https://developer.pagerduty.com/docs/events-api-v2-overview#getting-started) to create an `Events API v2` integration for your PagerDuty service.

Once created, use the **Integration URL (Alert Events)** and **Integration Key** when configuring the communication channel.

#### Creating an Alert

To create an alert:

1. Navigate to the **Account** page.
2. In the sidebar, select **Alerts**.
3. Click the **Add Alert** button.
4. Complete the new alert form:

- **Name** – Enter a name for the alert.
- **Type** – Select the alert type.
- Provide the required information according to the selected alert type.
- **Communication** – Select the communication channels to be used for the alert.

5. Click **Save**.

Once created, the new alert will appear in the list of alerts.